After reading the reviews for bed and base we brought this combo. Delivery took longer than stated and we paid an extra $80 for that, understandable as we're in Northland. Hole in corner of mattress, were offered delivery fee back and keep the mattress, no way. After waiting again for longer time than advertised, the new one had a hole on each corner. Messaged store, North Shore branch as we couldn't go without a bed again for extended length of time. No compensation offered because no reply to messages. Never again, buyers be aware, can't always go by the 'good' reviews